Privacy Policy

We collect only what E-Vitals needs to track your health and run your account:

• Account details: your email address, a hashed password, and basic account preferences.
• Profile information: first name, last name, date of birth, gender, relationship label, and an optional profile photo. If you add family members or dependents as additional profiles, we collect the same fields for each.
• Health readings: blood pressure, blood glucose, oxygen saturation, body temperature, BMI, and any notes you choose to attach to a reading.
• Device data: push notification tokens so reminders reach the right device.
• Subscription details: your plan tier and transaction references. Card details are handled directly by our payment processor and never reach our servers.
• Support and consent records: messages you send through in-app support, and the choices you make when prompted to consent to a specific feature.

We do not collect your location, contacts, or photos beyond the optional profile picture.

We use your information to:

• Track and analyze your vitals over time.
• Show trends, summaries, and reminders.
• Authenticate you and keep your account secure.
• Deliver notifications you have opted in to.
• Respond to support requests.
• Process subscription payments and renewals.

We do not use your health information for advertising, and we do not sell it to anyone.

We share data only with vetted service providers acting on our behalf:

• Cloud hosting providers for application servers and database storage.
• Transactional email services for password resets, verification codes, and account notifications.
• Push notification services to deliver reminders.
• Crash reporting services to diagnose technical errors. Health readings are never included in error reports.
• Payment processors to handle subscription billing.
• Identity providers if you choose to sign in with a third-party account.

Each provider is bound by contract to use your data only for the purposes we direct, and to protect it with appropriate security measures. We never sell your personal or health data.

We keep your data for as long as your account is active and you continue to use E-Vitals. When your account closes, the following rules apply:

• If you deactivate your account, your data is preserved for 30 days so you can reactivate by logging back in. After 30 days without reactivation, the account is permanently disabled but the underlying data is retained until you request deletion.
• If you delete your account, your account, all profiles, and all health readings are scheduled for permanent erasure and are removed from our active systems within 30 days. A limited set of records may be retained where the law requires it (for example, billing records or fraud-prevention logs).

You can also delete individual readings at any time without affecting the rest of your account.

To deactivate, open the app and go to Profile → Manage Account → Deactivate Account. Deactivation:

• Hides your profile and pauses notifications.
• Preserves all your data and settings.
• Stops new logins until you reactivate.

You can reactivate within 30 days simply by logging back in and confirming reactivation. After 30 days the account is permanently disabled and you would need to contact us to recover or delete the underlying data.

To delete, open the app and go to Profile → Manage Account → Delete Account. You will be asked to confirm with your password. Once confirmed:

• Your account, profiles, and all health readings are scheduled for permanent erasure.
• Erasure is completed within 30 days of the request.
• The email tied to the account cannot be re-registered with E-Vitals.

Prefer email? Write to sleekteqsolutions@gmail.com from the address tied to your account and we will process the deletion on your behalf.

You have the right to:

• Access the data we hold about you. Use Profile → Download My Data to export your readings as a CSV file.
• Correct your account or profile information at any time through Profile → Personal Info.
• Delete your account and data as described in section 6.
• Withdraw consent for optional processing where consent applies.

If you are located in a jurisdiction with additional rights, such as the EU (GDPR) or California (CCPA), you may exercise those rights by contacting us at sleekteqsolutions@gmail.com.

We protect your data with measures including:

• TLS encryption for data in transit.
• Encrypted storage for credentials and authentication tokens on your device.
• Bcrypt hashing for account passwords.
• Access controls so that only authorized personnel can reach production data.

No system is perfectly secure. If a breach affects your data, we will notify you in line with applicable law.

E-Vitals is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided data to us, please contact us at sleekteqsolutions@gmail.com and we will remove it.

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email at the address tied to your account. Continued use of E-Vitals after the changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, your data, or how to exercise your rights, contact us at sleekteqsolutions@gmail.com or through Profile → Help & Support in the app.